Windows Key - FAQ for the password recovery software

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Windows Key Frequently Asked Questions (FAQ)

Q: How do I install Windows Key if I do not have administrative privileges on my PC?

You can download Windows Key, install it and create a driver floppy, bootable CD or USB Flash Drive on any PC you have access to. Then please use this floppy, CD or the USB Flash on the locked PC to reset the password.

Q: How do I use the software?

You will need Windows XP, 2000 or NT Setup CD or floppies in order to use Windows Key. Please follow the step-by-step instructions.

Q: I don't have any Windows XP, 2000 or NT setup CD. How do I use Windows Key?

You can request a Windows Key .ISO file for download. Then burn this ISO image on a blank CD to get a Windows Key password reset disk.

Q: What version of Windows Setup CD should I use?

To create a bootable CD/USB drive for Windows XP, you should use any Windows XP or Windows 2003 Setup CD.

To create a bootable CD/USB drive for Windows NT4/2000, you should use a Windows NT4 or Windows 2000 Setup CD accordingly.

To create a bootable CD/USB drive for Windows Vista, you should use any Windows XP Setup CD.

Q: How do I burn a WindowsKey.ISO file on a CD?

After your WindowsKey.ISO file is created, Windows Key will prompt you to insert a blank CD-R/RW into your CD-ROM and specify the burner on your PC. Windows Key will burn a password reset CD with no need for a third-party burning tool.

Q: Windows Key cannot find any Windows installation on my hard disk. What is wrong?

The most probable cause is that your SCSI or RAID hard-disk drive controller is not supported by the standard Windows Setup disk used to create a Windows Key password reset device.

Please download additional drivers for your RAID/SCSI controller at the hardware vendor website. Specify the downloaded driver at step 2 and Windows Key will copy it on a password reset ISO image.

Q: What version of Windows Key should I use to reset a local Administrator password on a Windows Server?

To reset local account passwords for Windows NT4/2000/2003 Servers, please use Windows Key Professional.

Q: What version of Windows Key should I use to reset a domain Administrator password?

To reset passwords for domain Administrators, please use Windows Key Enterprise.

Q: Does Windows Key support Service Pack 2?

Windows Key supports all Service Packs.

Q: What bearing does Windows Key have on Windows security?

Windows Key is designed as a tool for administrators, not for "crackers". The product has no bearing on Windows security rating, because it requires physical access to the machine. In any computer system, true security from break-ins is achievable only by isolating the machine from distrusted individuals.